Legal Records Support Clerk Customer Service & Call Center - Tucson, AZ at Geebo

Legal Records Support Clerk

Clerk of the Superior Court, Pima County Clerk of the Superior Court, Pima County Tucson, AZ Tucson, AZ Full-time Full-time From $15.
75 an hour From $15.
75 an hour 13 hours ago 13 hours ago 13 hours ago
Job Description:
PURPOSE OF CLASSIFICATION:
Performs specific assigned clerical support and customer service tasks of minimal difficulty under direct supervision.
Responsibilities include, but are not limited to, direct interaction with the public to communicate court-specific procedural information, accurately inputting data into a computer system, processing and filing court documents.
The Legal Records Unit is charged with the maintenance and storage of current Superior Court cases files and court related documents, and providing information or reproduction of such files and documents to the general public, legal community, and court personnel
Essential Functions:
Inputs data into computer system.
Receives, categorizes, and processes legal documents.
Receives, balances, and performs daily processing of cash, check, and credit payments.
Interacts directly, both on the phone and in person, with the general public, legal community, and court personnel.
Performs research on a variety of issues related to legal documentation and case filings.
Retrieves and delivers files.
Prepares files for court calendars.
Maintains a high level of confidentiality in all work-related activities.
Operates various types of office equipment.
ADDITIONAL RESPONSIBILITIES/DUTIES:
May perform tasks such as typing, filing, data entry, word processing, reception, message and/or mail delivery, and cashiering.
Performs other duties and projects as assigned.
KNOWLEDGE, SKILLS AND ABLITIES:
Knowledge of:
English composition, grammar, punctuation and spelling.
Office practices and procedures.
Automated information systems.
Skills:
Computerized keyboarding (A minimum skill level may be required.
This skill level will be determined through a standard computerized keyboarding skill test.
).
Customer service (i.
e.
, the ability to effectively, politely, calmly and professionally interact with the public in problematic situations as well as with other court personnel and other jurisdictions).
Skill in the use of an automated system.
Ability to:
Comprehend, research and provide timely response to work-related issues.
Identify organize and sort legal paperwork.
Read and understand minute entries and court paperwork.
Work quickly, accurately and switch focus between multiple tasks.
Learn and operate a variety of office machines:
fax, photocopier, and duplicators, filing systems, calculator and cash register.
Follow brief oral and written instructions quickly and accurately.
Communicate effectively, both orally and in writing, with the judiciary, the general public, attorneys, law enforcement, court personnel and agencies.
Plan and coordinate activities to meet time constraints.
Research and verify completeness and accuracy of specific information.
MINIMUM
Qualifications:
Data entry skill will be considered in the selection process.
LICENSES AND CERTIFICATES:
None required.
PHYSICAL DEMANDS/WORKING CONDITIONS:
Lifting of 25 to 35 lbs.
is required in some assignments.
This position entails lifting, bending, standing, etc.
, for extended periods of time.
Typically performs duties in an office environment.
HOW TO APPLY:
All interested candidates must contact Human Resources at (520) 724-3201 to set up a typing test appointment and bring your completed application with you at the time of testing.
You may download a job application at the Clerk's website at https:
//www.
cosc.
pima.
gov (see employment tab) Participation in the Arizona State Retirement System is mandatory for all eligible employees.
Selected candidates must complete and pass a criminal background check.
Job Type:
Full-time Salary:
From $15.
75 per hour
Benefits:
Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday through Friday 8:
00 AM-5:
00 PM Job Type:
Full-time Pay:
From $15.
75 per hour
Benefits:
AD&D insurance Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid sick time Paid time off Parental leave Tuition reimbursement Vision insurance Wellness program Schedule:
8 hour shift Day shift Monday to Friday Travel requirement:
No travel Ability to commute/relocate:
Tucson, AZ 85701:
Reliably commute or planning to relocate before starting work (Required)
Experience:
customer service:
1 year (Required) Work Location:
In person PURPOSE OF CLASSIFICATION:
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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