Departmental Training and Education Coordinator
4545 - Departmental Training and Education Coordinator Salary Grade:
54 Salary:
$54,662.
40 Annually Assesses need for staff and/or client education, develops curriculum, training/education materials and presentations, and conducts/coordinates training/education for staff and/or clients.
Duties/Responsibilities (Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.
) Researches, coordinates and develops materials for use in training staff and educating clients on procedures, rules, regulations, forms, requirements and equipment for area of assignment; Assists management in the identification of training needs for staff and education for clients; Collects, compiles, prepares, updates and assembles training and presentation materials and manuals; Designs new training and education materials and/or updates materials on a regular basis; Conducts initial training/orientation for newly hired staff to increase understanding of procedures and position responsibilities; Delivers training to classes and individuals through lectures, demonstrations, exercises and workshops; Conducts continuing education to comply with changes in federal, state and local regulations, policies and procedures, and to resolve specific performance deficiencies; Coordinates and investigates compliance with federal, state and/or local policies, laws and regulations and conducts quality control audits and reports on findings; Participates in the review of productivity levels for activities and staff, analyzes problem areas, identifies training needs and recommends solutions to management; Assesses implementation of policies and/or procedures and makes recommendations to management regarding changes and/or supplemental training; Provides additional training as needed, under management direction; Serves as the technical advisor for interpreting federal, state, and County policies, laws, rules and/or regulations governing are of assignment; Compiles statistical data and prepares reports for area of assignment for presentation to management and the Board of Supervisors.
Develops and evaluates student surveys/assessments on training/education provided; Coordinates and maintains training/education materials, audio-visual equipment, laptops, tablets and supplies utilized for training and education; Maintains manual and computer based documentation on training and/or education conducted, competency checklists and assessment files.
KNOWLEDGE & SKILLS:
Knowledge of:
principles, practices, and techniques of employee training, development, learning and instruction; techniques designing training plans, manuals and aids; principles and practices of web-based training and education; federal, state and local laws, rules, regulations and standards; principles, practices and techniques of effective communication; principles and practices of preparing reports; principles and practices of quality control audits and investigation.
Some positions require knowledge of terminology and principles, practices and procedures specific to the area of assignment.
Skill in:
developing training plans, training aids, handouts, exercises and assessment tools; assessing training needs and materials; facilitating and coordinating training workshops; observing and assessing staff skill and training needs to conduct effective interviews; communicating effectively (written/oral); interpreting local, state and federal rules and regulations; conducting quality control audits; compiling data and preparing reports; computer applications.
Minimum Qualifications (1) A Bachelor's degree from an accredited college or university with a major in, education, business, public administration, government, political science or a field applicable to the department's operations as identified by the appointing authority at the time of recruitment and two years of professional experience conducting staff/client training and education.
(Relevant professional level experience and/or education from an accredited college or university may be substituted.
)OR:
(2) Three years of experience as a Certified Election Officer with a County Election Department within the State of Arizona.
Qualifying education and experience must be clearly documented in the Education and Work Experience sections of the application.
Do not substitute a resume for your application or write see resume on your application.
Recommended Skills Assessments Auditing Communication Data Collection Elearning Presentations Estimated Salary: $20 to $28 per hour based on qualifications.
54 Salary:
$54,662.
40 Annually Assesses need for staff and/or client education, develops curriculum, training/education materials and presentations, and conducts/coordinates training/education for staff and/or clients.
Duties/Responsibilities (Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.
) Researches, coordinates and develops materials for use in training staff and educating clients on procedures, rules, regulations, forms, requirements and equipment for area of assignment; Assists management in the identification of training needs for staff and education for clients; Collects, compiles, prepares, updates and assembles training and presentation materials and manuals; Designs new training and education materials and/or updates materials on a regular basis; Conducts initial training/orientation for newly hired staff to increase understanding of procedures and position responsibilities; Delivers training to classes and individuals through lectures, demonstrations, exercises and workshops; Conducts continuing education to comply with changes in federal, state and local regulations, policies and procedures, and to resolve specific performance deficiencies; Coordinates and investigates compliance with federal, state and/or local policies, laws and regulations and conducts quality control audits and reports on findings; Participates in the review of productivity levels for activities and staff, analyzes problem areas, identifies training needs and recommends solutions to management; Assesses implementation of policies and/or procedures and makes recommendations to management regarding changes and/or supplemental training; Provides additional training as needed, under management direction; Serves as the technical advisor for interpreting federal, state, and County policies, laws, rules and/or regulations governing are of assignment; Compiles statistical data and prepares reports for area of assignment for presentation to management and the Board of Supervisors.
Develops and evaluates student surveys/assessments on training/education provided; Coordinates and maintains training/education materials, audio-visual equipment, laptops, tablets and supplies utilized for training and education; Maintains manual and computer based documentation on training and/or education conducted, competency checklists and assessment files.
KNOWLEDGE & SKILLS:
Knowledge of:
principles, practices, and techniques of employee training, development, learning and instruction; techniques designing training plans, manuals and aids; principles and practices of web-based training and education; federal, state and local laws, rules, regulations and standards; principles, practices and techniques of effective communication; principles and practices of preparing reports; principles and practices of quality control audits and investigation.
Some positions require knowledge of terminology and principles, practices and procedures specific to the area of assignment.
Skill in:
developing training plans, training aids, handouts, exercises and assessment tools; assessing training needs and materials; facilitating and coordinating training workshops; observing and assessing staff skill and training needs to conduct effective interviews; communicating effectively (written/oral); interpreting local, state and federal rules and regulations; conducting quality control audits; compiling data and preparing reports; computer applications.
Minimum Qualifications (1) A Bachelor's degree from an accredited college or university with a major in, education, business, public administration, government, political science or a field applicable to the department's operations as identified by the appointing authority at the time of recruitment and two years of professional experience conducting staff/client training and education.
(Relevant professional level experience and/or education from an accredited college or university may be substituted.
)OR:
(2) Three years of experience as a Certified Election Officer with a County Election Department within the State of Arizona.
Qualifying education and experience must be clearly documented in the Education and Work Experience sections of the application.
Do not substitute a resume for your application or write see resume on your application.
Recommended Skills Assessments Auditing Communication Data Collection Elearning Presentations Estimated Salary: $20 to $28 per hour based on qualifications.
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