Service Technician - Tucson, AZ
Company Name:
Arca24.com
Salary period: Annual
About Us
Founded in 1939, General Parts distributes parts and provides service for over 20,000 customers and 400 manufacturers of commercial foodservice equipment. Corporate headquarters are located in Bloomington, Minnesota and with major branch operations strategically located in Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Nebraska, North Dakota, Oklahoma, Tennessee and Wisconsin; we are ideally positioned to provide quality service throughout the North & Central United States. We are viewed as the market leader in most of the markets we serve and in terms of overall sales, General Parts' ranks in the top five of independent service companies nationally.
POSITION
Summary: The Technician provides customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment.
Essential Functions: (Essential functions may include, but are not limited to, the functions listed below)
Properly troubleshoots, diagnoses, and repairs commercial cooking, refrigeration, and/or HVAC equipment.
Provides highest level of service to the customer and professionally communicates the service needed to customers.
Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed.
Legibly completes paperwork for all services performed on behalf of the customer.
Consults with the Parts Department to get parts ordered and the Service Department to get follow up calls scheduled.
Communicates with manufacturers as needed to help with diagnosing problems with equipment.
Installs all parts ordered for the customer in a timely and professional manner.
Follows safe work practices and accident prevention procedures.
Maintains a neat and orderly truck, along with accurate part and tool inventory.
Maintains productivity levels in accordance with company standards.
Provides technical support for our staff and other technicians.
Consults with manufacturers, sales reps, dealers, and customers.
Promotes and recommends other services provided by the Company to customers.
Other duties as assigned by management.
RESPONSIBILITIES OF THE POSITION:
Non-supervisory position.
Reports to the Service Manager or Branch Manager.
Makes decisions that affect other people, the financial resources, and/or the image and reputation of the organization.
PHYSICAL DEMANDS:
Must be able to climb stairs and ladders
Moderate to heavy lifting and carrying (up to 75 pounds)
Requires walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for the better part of 8 hours
Must be able to use hands for fine manipulation of hand tools
MINIMUM
Qualifications:
High School diploma or GED
Refrigeration technicians must be EPA certified
Must have a valid driver's license from the state in which applicant is applying and must be insurable by our auto insurance company
Must pass a pre-employment drug screen and criminal background check
Two (2) years of education and/or experience in food service equipment repair, or in a related area.
Background experience in gas, electric, plumbing, and/or steam repairs a plus
Must be highly safety conscious
Excellent organizational skills, must be motivated, a self-starter, and able to follow through on duties and assignments with minimal supervision
Benefits:
We offer a competitive benefit package that includes
401k, Medical/dental, Paid holidays, Service vehicles, Paid vacation after six months and more.
If you're looking for an employer who is an industry leader that has been in the business for over 67 years, then look no further.Estimated Salary: $20 to $28 per hour based on qualifications.
Arca24.com
Salary period: Annual
About Us
Founded in 1939, General Parts distributes parts and provides service for over 20,000 customers and 400 manufacturers of commercial foodservice equipment. Corporate headquarters are located in Bloomington, Minnesota and with major branch operations strategically located in Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Nebraska, North Dakota, Oklahoma, Tennessee and Wisconsin; we are ideally positioned to provide quality service throughout the North & Central United States. We are viewed as the market leader in most of the markets we serve and in terms of overall sales, General Parts' ranks in the top five of independent service companies nationally.
POSITION
Summary: The Technician provides customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment.
Essential Functions: (Essential functions may include, but are not limited to, the functions listed below)
Properly troubleshoots, diagnoses, and repairs commercial cooking, refrigeration, and/or HVAC equipment.
Provides highest level of service to the customer and professionally communicates the service needed to customers.
Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed.
Legibly completes paperwork for all services performed on behalf of the customer.
Consults with the Parts Department to get parts ordered and the Service Department to get follow up calls scheduled.
Communicates with manufacturers as needed to help with diagnosing problems with equipment.
Installs all parts ordered for the customer in a timely and professional manner.
Follows safe work practices and accident prevention procedures.
Maintains a neat and orderly truck, along with accurate part and tool inventory.
Maintains productivity levels in accordance with company standards.
Provides technical support for our staff and other technicians.
Consults with manufacturers, sales reps, dealers, and customers.
Promotes and recommends other services provided by the Company to customers.
Other duties as assigned by management.
RESPONSIBILITIES OF THE POSITION:
Non-supervisory position.
Reports to the Service Manager or Branch Manager.
Makes decisions that affect other people, the financial resources, and/or the image and reputation of the organization.
PHYSICAL DEMANDS:
Must be able to climb stairs and ladders
Moderate to heavy lifting and carrying (up to 75 pounds)
Requires walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for the better part of 8 hours
Must be able to use hands for fine manipulation of hand tools
MINIMUM
Qualifications:
High School diploma or GED
Refrigeration technicians must be EPA certified
Must have a valid driver's license from the state in which applicant is applying and must be insurable by our auto insurance company
Must pass a pre-employment drug screen and criminal background check
Two (2) years of education and/or experience in food service equipment repair, or in a related area.
Background experience in gas, electric, plumbing, and/or steam repairs a plus
Must be highly safety conscious
Excellent organizational skills, must be motivated, a self-starter, and able to follow through on duties and assignments with minimal supervision
Benefits:
We offer a competitive benefit package that includes
401k, Medical/dental, Paid holidays, Service vehicles, Paid vacation after six months and more.
If you're looking for an employer who is an industry leader that has been in the business for over 67 years, then look no further.Estimated Salary: $20 to $28 per hour based on qualifications.
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