Business Office Manager - Palliative Care
3.
5 Full-time 1 day ago Full Job Description Company Overview:
Casa de la Luz Palliative Care is Hiring for a Full Time Business Office Manager in Tucson, AZ Experience in Medical Office Management, Human Resources, and Payroll are a PLUS! The Palliative Care Business Manager is responsible for coordinating and directing the non-clinical operations of the agency and ensuring that all duties are performed in a timely manner.
The Business Manager is also responsible for ensuring that all administrative support to Clinical Director and data entry functions are operating effectively and efficiently.
At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it:
for the whole patient, their families, each other, and the communities we serve--it truly is all about helping people.
We strive to offer benefits that reward the whole you! employee wellness programs flexibility for true work-life balance holidays & paid time off continuing education & career growth opportunities company-wide support & resources to help you achieve your goals Take your career to a new level of caring.
Join us.
Casa de la Luz Palliative Care, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide.
From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home.
More than 60 leading hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home.
More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose:
It's all about helping people.
Essential Functions:
Proficient with all aspects of data entry in operating systems as applicable, and Microsoft Office Suite, including but not limited to Microsoft Excel, Word, and Outlook.
Enters data into Electronic Medical Record (EMR) systems promptly to ensure prompt access to care and accurate reporting of operations, such as census.
Contacts patients/caregivers to verify insurance information, explains process to obtain authorization for care if applicable, and arranges appointments.
Schedules appointments for clinicians in EMR.
Assists Clinical Director with coordination of care by receiving/placing calls, making appointments, and faxing visit notes, discharge summaries, or other communications to the offices of patients' physicians as needed.
Facilitates excellent continuum of care by compiling and sharing relevant patient information with other healthcare providers to whom the patient has been referred.
Provides appropriate patient information as required to substantiate authorization requests for visits, medications, or Durable Medical Equipment (DME).
Maintains office/branch manuals as needed; i.
e.
administrative binder.
Responsible for the ordering of medical supplies and office supplies within budgeted guidelines.
Responsible for submitting invoices to Home Office per policy timelines.
Performs technical billing audits per policy and follow-up with corrections.
Responsible for clerical functions in agency related to filing, work flow, etc.
ssists Clinical Director with preparation for Interdisciplinary Group meetings, e.
g.
patient lists, employee sign-in sheets).
Assures that all telephone traffic is managed in a professional, customer service oriented manner and is relayed to the appropriate people.
Responsible for customer service training for clerical and administrative support staff.
Participates in Performance Improvement Plan and processes.
Responsible for completion and tracking of personnel action forms, references, health screenings, criminal background checks, and drug screens for new hires and existing staff if applicable.
Ensures completion and ongoing maintenance of HR/medical files for all agency employees and contract staff.
(Ex.
Primary Source license verification) Payroll:
Runs reports, investigates data, and processes workflow as necessary to assure payroll accuracy; submits in advance of deadlines Responsible for coordination of Personal Emergency Response Program including but not limited to:
scheduling, deployment, cleaning, inventory management, and training of staff.
Responsible for inventory of medical and office supplies and equipment.
Responsible for the annual distribution of physician satisfaction surveys.
Responsible for the timely evaluation of clerical support staff in conjunction with the Executive Director and/or Clinical Director.
Responsible for the day-to-day coordination, timely completion (reporting) and troubleshooting of all training and development activities i.
e.
new hire orientation, new to role training, and ongoing training and development.
Assumes an active role in the coordination, facilitation, tracking and reporting of professional development of staff, ongoing skill development, and other mentoring activities.
Responsible for maintaining an office environment that fosters the professional growth and development of assigned staff.
Coordinates outgoing and incoming mail for agency.
Mails teaching sheets, discharge instructions, or other documents to patients/caregivers as assigned.
Assists with administrative duties related to the Human Resources department, including expediting recruitment advertisements, processing applications, and maintaining misc.
databases.
Assists in the processing of paperwork related to injury and accident logs.
Assists the Clinical Director as needed in other agency processes and functions.
Any other duties as assigned.
Education &
Experience:
Education Desired BA Degree or equivalent working experience with supervision of administrative support staff.
Experience Requirements Three (3) years of management experience preferred.
Skill Requirements Demonstrates organizational, written/composition skills, and verbal skills.
Demonstrates typing skills, filing skills, and word processing skills (Microsoft Office Suite including Microsoft Word, Outlook, Excel, etc.
) Demonstrates ability to work independently.
Demonstrates strong process and people leadership abilities.
Demonstrates strong financial management skills.
Equal Opportunity Employer - vets, disability.
Must be fully vaccinated or be willing to complete full vaccination by date of hire and proof of vaccination will be required.
If permitted by state law, the company will consider requests for religious or medical exemptions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Full-time 1 day ago Full Job Description Company Overview:
Casa de la Luz Palliative Care is Hiring for a Full Time Business Office Manager in Tucson, AZ Experience in Medical Office Management, Human Resources, and Payroll are a PLUS! The Palliative Care Business Manager is responsible for coordinating and directing the non-clinical operations of the agency and ensuring that all duties are performed in a timely manner.
The Business Manager is also responsible for ensuring that all administrative support to Clinical Director and data entry functions are operating effectively and efficiently.
At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it:
for the whole patient, their families, each other, and the communities we serve--it truly is all about helping people.
We strive to offer benefits that reward the whole you! employee wellness programs flexibility for true work-life balance holidays & paid time off continuing education & career growth opportunities company-wide support & resources to help you achieve your goals Take your career to a new level of caring.
Join us.
Casa de la Luz Palliative Care, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide.
From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home.
More than 60 leading hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home.
More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose:
It's all about helping people.
Essential Functions:
Proficient with all aspects of data entry in operating systems as applicable, and Microsoft Office Suite, including but not limited to Microsoft Excel, Word, and Outlook.
Enters data into Electronic Medical Record (EMR) systems promptly to ensure prompt access to care and accurate reporting of operations, such as census.
Contacts patients/caregivers to verify insurance information, explains process to obtain authorization for care if applicable, and arranges appointments.
Schedules appointments for clinicians in EMR.
Assists Clinical Director with coordination of care by receiving/placing calls, making appointments, and faxing visit notes, discharge summaries, or other communications to the offices of patients' physicians as needed.
Facilitates excellent continuum of care by compiling and sharing relevant patient information with other healthcare providers to whom the patient has been referred.
Provides appropriate patient information as required to substantiate authorization requests for visits, medications, or Durable Medical Equipment (DME).
Maintains office/branch manuals as needed; i.
e.
administrative binder.
Responsible for the ordering of medical supplies and office supplies within budgeted guidelines.
Responsible for submitting invoices to Home Office per policy timelines.
Performs technical billing audits per policy and follow-up with corrections.
Responsible for clerical functions in agency related to filing, work flow, etc.
ssists Clinical Director with preparation for Interdisciplinary Group meetings, e.
g.
patient lists, employee sign-in sheets).
Assures that all telephone traffic is managed in a professional, customer service oriented manner and is relayed to the appropriate people.
Responsible for customer service training for clerical and administrative support staff.
Participates in Performance Improvement Plan and processes.
Responsible for completion and tracking of personnel action forms, references, health screenings, criminal background checks, and drug screens for new hires and existing staff if applicable.
Ensures completion and ongoing maintenance of HR/medical files for all agency employees and contract staff.
(Ex.
Primary Source license verification) Payroll:
Runs reports, investigates data, and processes workflow as necessary to assure payroll accuracy; submits in advance of deadlines Responsible for coordination of Personal Emergency Response Program including but not limited to:
scheduling, deployment, cleaning, inventory management, and training of staff.
Responsible for inventory of medical and office supplies and equipment.
Responsible for the annual distribution of physician satisfaction surveys.
Responsible for the timely evaluation of clerical support staff in conjunction with the Executive Director and/or Clinical Director.
Responsible for the day-to-day coordination, timely completion (reporting) and troubleshooting of all training and development activities i.
e.
new hire orientation, new to role training, and ongoing training and development.
Assumes an active role in the coordination, facilitation, tracking and reporting of professional development of staff, ongoing skill development, and other mentoring activities.
Responsible for maintaining an office environment that fosters the professional growth and development of assigned staff.
Coordinates outgoing and incoming mail for agency.
Mails teaching sheets, discharge instructions, or other documents to patients/caregivers as assigned.
Assists with administrative duties related to the Human Resources department, including expediting recruitment advertisements, processing applications, and maintaining misc.
databases.
Assists in the processing of paperwork related to injury and accident logs.
Assists the Clinical Director as needed in other agency processes and functions.
Any other duties as assigned.
Education &
Experience:
Education Desired BA Degree or equivalent working experience with supervision of administrative support staff.
Experience Requirements Three (3) years of management experience preferred.
Skill Requirements Demonstrates organizational, written/composition skills, and verbal skills.
Demonstrates typing skills, filing skills, and word processing skills (Microsoft Office Suite including Microsoft Word, Outlook, Excel, etc.
) Demonstrates ability to work independently.
Demonstrates strong process and people leadership abilities.
Demonstrates strong financial management skills.
Equal Opportunity Employer - vets, disability.
Must be fully vaccinated or be willing to complete full vaccination by date of hire and proof of vaccination will be required.
If permitted by state law, the company will consider requests for religious or medical exemptions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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