MISSION SUPPORT SPECIALIST (GENERALIST)
Summary Organizational Location:
This position is with the Department of Homeland Security, within U.
S.
Customs and Border Protection, U.
S.
Border Patrol at Tucson Sector Three Points Station in Tucson, AZ.
Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement.
Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.
Responsibilities This position allows you to use your knowledge and experience planning and carrying out a variety of administrative, policy research and other duties related to the missions and functions of Mission Readiness Operations.
This position starts at a salary of $58,049.
00 (GS-09, Step 1) to $75,461.
00 (GS-09, Step 10) with promotion potential to $75,461.
00 (GS-9 Step 10).
GS Salary:
Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the Rest of United States pay table.
As a Mission Support Specialist (Generalist), you will plan and carry out a wide variety of mission support services related to the missions and functions of Mission Readiness Operations.
Duties and responsibilities include:
Participating in special studies and analytical projects related to current and proposed organization and program initiatives.
Preparing local records management and assisting with producing various fleet reports.
Applying knowledge of the laws, regulations, and policies of Federal Employee Group Life Insurance, Federal Employee Health Benefits, BENEFEDS, Federal Long-Term Care, Flexible Spending Accounts, and Thrift Savings Plans, sufficient to providing guidance to employees on basic coverage options, advantages/disadvantages of benefits.
Assisting higher graded specialists and supervisor with managing base pay, premium pay, overtime, and leave entitlements and administration.
Applying methods, principles and practices commonly used in staffing and placement processes to initiate or enter actions into internal HR systems and other position management tools.
Requirements Conditions of Employment You must be a U.
S.
Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.
S.
residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
Please review further details via the following link.
Qualifications
Experience:
You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Assisting with conducting inventories, assisting with records management, and assisting with the preparing/processing of various property reports.
Assisting with fleet card program and maintenance, scheduling repairs of damaged vehicles, tracking mileage of fleet for scheduled service and safety inspections.
Coordinating bulk fuel deliveries, facility repairs, and changes to land-based telephone system.
Researching suppliers and working with requesters to procure goods/services.
NOTE:
Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the Required Documents section below for additional resume requirements.
Education Substitution:
You may substitute a Master's degree; 2 full years of graduate education; or a J.
D or L.
L.
B.
degree for experience required at the GS-9 grade level.
Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of the position.
Check with your school to determine how many credit hours comprise two years of graduate education.
If that information is not available, use 36 semester or 54 quarter hours.
Combining Education and
Experience:
Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages.
The total percentages must equal at least 100 percent to qualify an applicant for that grade level.
Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at GS-9.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/01/2023.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation:
U.
S.
Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.
g.
, marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information, review the following links:
Background investigation and the e-QIP process.
Residency:
There is a residency requirement for all applicants not currently employed by CBP.
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
Working for the U.
S.
Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.
S.
government Participation in a study abroad program sponsored by a U.
S.
affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.
S.
government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the federal government, you are not CTAP/ICTAP eligible.
View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website.
To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position.
In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify including your rights and responsibilities.
Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional Information Bargaining Unit:
This is a bargaining unit covered position, represented under the National Border Patrol Council - NBPC.
For local chapter contact information see https:
//bpunion.
org/#.
Reasonable Accommodation (RA) Requests:
If you believe you have a disability (i.
e.
, physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
Decisions on requests for RA are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.
To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
Special Appointing Authority:
See THIS JOB IS OPEN TO section for what Special Appointing Authorities may apply.
Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below.
You must provide documentation supporting your eligibility prior to the closing date of this announcement.
If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.
Veterans Military spouses Effective until August 12, 2023, any spouse of a member on active duty may be eligible Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A.
It does NOT need to detail your specific disability, medical history or need for accommodation.
For more information visit this link.
Peace Corps and VISTA Other miscellaneous hiring authorities The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR ? 213.
3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR ? 315.
707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Recommended Skills Technical Support Desktop Support Computer Hardware Help Desk Support Microsoft Windows Xp Peripheral Estimated Salary: $20 to $28 per hour based on qualifications.
This position is with the Department of Homeland Security, within U.
S.
Customs and Border Protection, U.
S.
Border Patrol at Tucson Sector Three Points Station in Tucson, AZ.
Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement.
Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.
Responsibilities This position allows you to use your knowledge and experience planning and carrying out a variety of administrative, policy research and other duties related to the missions and functions of Mission Readiness Operations.
This position starts at a salary of $58,049.
00 (GS-09, Step 1) to $75,461.
00 (GS-09, Step 10) with promotion potential to $75,461.
00 (GS-9 Step 10).
GS Salary:
Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the Rest of United States pay table.
As a Mission Support Specialist (Generalist), you will plan and carry out a wide variety of mission support services related to the missions and functions of Mission Readiness Operations.
Duties and responsibilities include:
Participating in special studies and analytical projects related to current and proposed organization and program initiatives.
Preparing local records management and assisting with producing various fleet reports.
Applying knowledge of the laws, regulations, and policies of Federal Employee Group Life Insurance, Federal Employee Health Benefits, BENEFEDS, Federal Long-Term Care, Flexible Spending Accounts, and Thrift Savings Plans, sufficient to providing guidance to employees on basic coverage options, advantages/disadvantages of benefits.
Assisting higher graded specialists and supervisor with managing base pay, premium pay, overtime, and leave entitlements and administration.
Applying methods, principles and practices commonly used in staffing and placement processes to initiate or enter actions into internal HR systems and other position management tools.
Requirements Conditions of Employment You must be a U.
S.
Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.
S.
residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.
Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.
Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.
Please review further details via the following link.
Qualifications
Experience:
You qualify for the GS-09 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Assisting with conducting inventories, assisting with records management, and assisting with the preparing/processing of various property reports.
Assisting with fleet card program and maintenance, scheduling repairs of damaged vehicles, tracking mileage of fleet for scheduled service and safety inspections.
Coordinating bulk fuel deliveries, facility repairs, and changes to land-based telephone system.
Researching suppliers and working with requesters to procure goods/services.
NOTE:
Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the Required Documents section below for additional resume requirements.
Education Substitution:
You may substitute a Master's degree; 2 full years of graduate education; or a J.
D or L.
L.
B.
degree for experience required at the GS-9 grade level.
Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of the position.
Check with your school to determine how many credit hours comprise two years of graduate education.
If that information is not available, use 36 semester or 54 quarter hours.
Combining Education and
Experience:
Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages.
The total percentages must equal at least 100 percent to qualify an applicant for that grade level.
Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at GS-9.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
You must:
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/01/2023.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation:
U.
S.
Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.
g.
, marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information, review the following links:
Background investigation and the e-QIP process.
Residency:
There is a residency requirement for all applicants not currently employed by CBP.
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
Working for the U.
S.
Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.
S.
government Participation in a study abroad program sponsored by a U.
S.
affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.
S.
government Probationary Period:
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:
If you have never worked for the federal government, you are not CTAP/ICTAP eligible.
View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website.
To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position.
In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify including your rights and responsibilities.
Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional Information Bargaining Unit:
This is a bargaining unit covered position, represented under the National Border Patrol Council - NBPC.
For local chapter contact information see https:
//bpunion.
org/#.
Reasonable Accommodation (RA) Requests:
If you believe you have a disability (i.
e.
, physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.
Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments.
Decisions on requests for RA are made on a case-by-case basis.
If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments.
You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.
To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
Special Appointing Authority:
See THIS JOB IS OPEN TO section for what Special Appointing Authorities may apply.
Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below.
You must provide documentation supporting your eligibility prior to the closing date of this announcement.
If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.
Veterans Military spouses Effective until August 12, 2023, any spouse of a member on active duty may be eligible Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A.
It does NOT need to detail your specific disability, medical history or need for accommodation.
For more information visit this link.
Peace Corps and VISTA Other miscellaneous hiring authorities The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR ? 213.
3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR ? 315.
707.
Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.
If you are a member of one of these groups, you may not have to compete with the public for federal jobs.
To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Recommended Skills Technical Support Desktop Support Computer Hardware Help Desk Support Microsoft Windows Xp Peripheral Estimated Salary: $20 to $28 per hour based on qualifications.
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