LITIGATION SUPPORT CLERK - City Attorney's Office Customer Service & Call Center - Tucson, AZ at Geebo

LITIGATION SUPPORT CLERK - City Attorney's Office

Tucson, AZ Tucson, AZ Full-time Full-time $19.
97 - $24.
96 an hour $19.
97 - $24.
96 an hour 6 days ago 6 days ago 6 days ago Introduction The City Prosecutor's Office is recruiting for several vacancies.
Two are in Body Worn Camera (BWC) / NCIC.
A third vacancy is in Arraignments.
These starting positions involve highly detailed, focused, and repetitive work requiring a high level of both accuracy and speed in a variety of computer systems.
Here is a brief description of some of the duties for which these positions are responsible:
BWC Clerks are dedicated to the audio and video redaction and disclosure of Body Worn Camera audio/video for a wide range of court cases.
They also locate information in the NCIC system.
Arraignments Clerks pull reports from other systems into the case management system, redact and disclose reports as required, create tasks, and prepare court calendars.
Due to the nature of the subject matter, confidentiality is required.
All clerks are required to assist at the reception desk during each work week to fill in for breaks, lunches, and absences.
Many of the other positions noted in this bulletin are assigned to experienced clerks.
Spanish language skills are a plus, but not required.
Please note:
This is an entry-level position.
Hiring rate is firm at $19.
97 per hour or in accordance with Administrative Directives for current employees.
This position is in-office, no remote work.
ABOUT TUCSON Tucson has a rich cultural heritage and is known for its lively arts scene, unsurpassed natural beauty, and outdoor lifestyle.
Tucson's culture centers around a unique blend of Native American, Spanish, Mexican and Anglo-American influences.
The city is situated in the Sonoran Desert and is surrounded by five mountain ranges.
Blessed with the desert natural beauty and an unsurpassed climate of 360 sunny days a year, Tucsonans embrace a rare lifestyle and are committed to preserving that quality of life.
The city is home to the University of Arizona and Davis-Monthan Air Force Base.
Tucson is the seat of Pima County and has a Council-Manager form of government.
The Tucson metropolitan area supports almost a million residents.
As metropolitan Tucson continues to grow, the challenge of meeting resident expectations also increases.
The City of Tucson is committed to providing quality municipal services which promote a healthy community, offer opportunities for participation and leisure, and enable citizens to prosper at work and at home.
CITY-WIDE BENEFITS The City of Tucson offers a wide range of generous benefits for eligible employees.
Some of those benefits include:
Health and Well-being:
Choice of medical, dental and vision insurance plans Life insurance and long-term disability options Employee assistance program to enhance your wellbeing Flexible spending plan for health and dependent care expenses Other voluntary benefits for financial security Your Security and Future:
Generous pension plans that help employees retire more comfortably Optional deferred compensation plans to save towards retirement Training, professional development, and tuition assistance programs Student loan repayment assistance Back-up care options for loved ones Your Peace of Mind:
Six weeks paid parental leave when you welcome a child and other generous leave policies New hires enjoy 37 days of paid time off in the first year, with time increasing steadily thereafter (In year one:
13 accrued days of vacation, 13 accrued days of sick leave, and 11 paid holidays).
Generous employee discounts available Connections with the community through paid volunteerism and payroll-deducted charitable giving For a full description of benefits offered to eligible employees, or to inquire further about the City of Tucson's benefits options, please visit:
https:
//www.
tucsonaz.
gov/hr/employee-benefit-snapshot General Description Individuals in this classification are responsible for maintaining and distributing information and physical/electronic files or related information to internal and external parties.
This position also assists the public, including defendants, public defenders, private counsel, victims, witnesses, and other government agencies.
Litigation Support Clerks in this department may work in a single unit position, but primarily work as part of a team.
Rotation and cross training are required throughout the Division.
Specific duties, including the amount of scanning, copying, data entry, word processing, file searches and contact with the public will vary within the assigned organizational unit.
General office hours are Monday through Friday, 8:
00 a.
m.
to 5:
00 p.
m.
While in training and on probation, hours will be 8:
00 a.
m.
to 5 p.
m.
Based on department and staffing needs, an employee may be required to work a shift from 6:
30 a.
m.
to 3:
30 p.
m.
This is rare.
Essential Functions Performs file management functions including alphabetical and numerical case filing, creating new case files, tracking case files, matching documents to case files and researching record requests, copying, data entry; minute entries, legal pleadings; orders reports and other evidentiary materials as required.
Reviews case files for accuracy and completeness, determines next appropriate action and forwards files for proper handling or to next section.
Enter, amend or delete basic complex entries in specialized computer data bases in computer systems used by the City Prosecutor, City Court and the Tucson Police Department.
Print, fax, and/or scan related documents for dissemination.
Access databases to track, update and locate files and/or information by attaching relevant materials.
Access other government databases as required.
Provides customer service in person or on telephone with inquiries to the attorneys, victims, defendants and/or public by answering/resolving relevant questions concerning various levels of customer service needs.
Performs intake and processes all materials submitted for prosecution including citations, long form complaints, custodial arrests and requests for prosecution; access and print priors, MVD and NCIC reports; prepare appropriate legal forms relating to specific cases including, but not limited to, long form complaints, applications for warrant, motions to continue, motions to set, allegations of priors, and motions to amend/dismiss.
Redacts reports as required by law, photocopy reports, copy compact discs, dvds, photos and other disclosure items for defense.
Prepares subpoenas, reviews for accuracy and completeness and tracks returns of service as applicable; log/schedules officers for evidentiary hearings and trials.
Acts as a liaison between victim/witnesses throughout court proceedings; accompanies victims/witnesses to court proceedings and informs them of their legal rights under Federal and State laws; provides emotional support and empathetic/active listening for victims and family members.
Maintains case files and statistical reports on each victim/witness and services provided.
Prepares and sends all necessary correspondence/forms to victims/witnesses advising and updating on current or past cases.
Attends court to support prosecutor in processing files and minute entries as required.
Compiles daily and weekly statistical reports for management and participates in other routine record keeping procedures and duties for management.
Coordinates diversion programs by assisting defendants participating in program by tracking progress of participants by maintaining case files and filing motions for completion, continuance or non compliance in program.
Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of intra and interdepartmental operations and activities.
Assists in training personnel in the proper job procedures, methods and techniques.
Offers guidance to other positions performing the same or related tasks.
Minimum Qualifications Minimum Education Level & Type:
High School Diploma or G.
E.
D.
Minimum Experience
Qualifications:
At least 1 year of administrative support, confidential information handling, and customer service, preferably but not limited to experience in a court setting or as a paralegal.
Special Job Requirements Applicants who are successful in the Oral Board Interview and receive a contingent offer of employment will need to provide a typing certificate received within the previous 12 months indicating a minimum NET typing speed of 25 WPM or greater.
Typing certificates will only be accepted from HB Staffing.
Successful Applicants will need a current Arizona driver's license and will be sent to fingerprinting at our expense if they accept a contingent job offer.
Information on how to obtain a typing certificate will be given to those candidates who are extended an offer of employment.
Please note:
the typing exam will have a cost of $15.
The exam will be done remotely from home.
System Requirements:
Desktop or Laptop with a Keyboard; Chrome capability (No phones or tablets) This job requires heavy data entry and long period of sitting, focused attention, multi-tasking, and the ability to complete required work within a short timeframe.
All new clerks receive entry level training in data entry, running background checks, downloading reports; reviewing and scanning minute entries; processing body worn camera video and citations; redacting and disclosing reports; reviewing, updating, tasking and assigning cases in a case management system after court sessions and assisting at the front desk on a rotating schedule.
Candidates who receive a contingent offer letter must provide - in addition to a typing test - a copy of their current driver's license.
All employees of the City Prosecutor's Office are required to have their fingerprints on file in our office.
This is done at the expense of the Prosecutor's Office's.
Supplemental materials are required to be submitted with your application.
Without the materials listed below, your application will be considered incomplete, and you will not continue in this recruitment process.
Please provide:
A current chronological resume reflecting relevant work experience and education / training.
Preferred Qualifications Training and/or experience with MS Office Suite and computer data bases Training/experience in data entry with case management software Training/experience reading, entering, scanning and changing data in advanced electronic case management systems Body worn camera or video review and redacting experience Selection Plan Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions.
The highest scoring applicants will then be invited to participate in an Oral Board interview.
It is important to note that the City of Tucson uses Microsoft Teams for its virtual interviews.
Please ensure that you have access to this software application.
Virtual Oral Board Interviews will be held the week of August 21, 2023.
Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.
An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:
10% of your rating for education and work experience 90% of your oral board interview score This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.
Post list hiring interviews may be conducted prior to final selection.
Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.
If you qualify for preference points as outlined in the Employment Profile, please email your documents to email protected when you receive your invitation to the oral board interview.
The DD 214 must be a copy that indicates characterization of service.
If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email Diane email protected at least 48 hours prior to the evaluation.
Conclusion You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.
Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from email protected and check your email account regularly; this may include your junk box/spam filter.
Failure to respond or follow instructions will result in disqualification.
Pre-Employment Medical Testing Requirements None.
Estimated Salary: $20 to $28 per hour based on qualifications.

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