Experienced Customer Service Representative Community, Social Services & Nonprofit - Tucson, AZ at Geebo

Experienced Customer Service Representative

5.
0 Tucson, AZ Tucson, AZ Full-time Full-time $16.
50 - $22.
00 an hour $16.
50 - $22.
00 an hour Pay Scale:
$16.
50/hr to $22.
00/hr depending on experience What we offer:
401K with a 4% company match after the first year with immediate vesting Access to financial advisors to help make sure you are set for your future! HSA option paid by employer - free to the employee Free access to employer-paid Nice Healthcare including chat, video, and doctor visits that come to you! Includes physical exams, rapid tests, blood draws, labs, and imaging.
Also includes access to 550
free prescription medications! Additional medical insurance options with employer contribution Dental insurance with employer contribution Long-term disability - Employer Paid Short-term disability - Voluntary Life insurance, employer paid - $25,000 policy, with voluntary employee option for additional coverage PTO Hours with increased PTO hours based on tenure Paid Holidays Immediate access to onsite company Fitness Center Work Hours:
7:
00 am to 4:
00 pm or 8:
00 am to 5:
00 pm - May vary by season Primary Job Function:
To provide an unmatched client experience to internal and external clients over the phone and in person.
Assist in effectively directing calls to the appropriate individual and/or department while minimizing hold times.
Schedule appointments and work orders through inbound and outbound calls while also supporting administrative requirements of the Service and Installation Departments.
Required
Qualifications:
High school Diploma or GED 5
years of proven client service experience Previous supervisory/lead experience in a customer service setting Professional phone etiquette Basic Microsoft Office skills Strong verbal and written communication skills Ability to multi-task High level of attention to detail, organization, and task follow-thru Prioritize and manage time effectively Display positive energy and attitude Handle difficult situations professionally.
Estimated Salary: $20 to $28 per hour based on qualifications.

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