I am relocating to Tucson, AZ. Looking for job in the clerical field and/or switchboard operator. I have vast experience in both.
Victoria M. Jones
To acquire position in clerical and office work and to do the best job in my chosen field to the best of my ability.
Manage multiple tasks and projects by working well with others, coordinating efforts.
Perform effective employee relations while staying focused on details and time maintaining accurate reports, producing quality work.
Manage independently through detailed planning, adapting to change and responding decisively to situations.
Strong knowledge of computers
Proficiency in spreadsheet through Excel
Extensive CRT experience – AS400
Detailed data entry
Excellent interpersonal skills and ability to handle confidential information. Excellent organizational and telephone skills.
Applying relative knowledge
2007 – Present Iredell Memorial Hospital Statesville, NC
PBX Operator/Nurse Call Center Operator
Answer incoming calls; transfer calls to patient’s rooms, nurse stations, admin, Dr’s offices and other departments in the hospital.
Answer pages from patient’s room, then send requests to patient’s RN/CNA pager.
Page Dr’s for nurses, patients outside of the hospital, and other doctors.
Notify nurses station of overdue pages.
Announce codes (C stats, fire alarm, and visiting hours)
August 2000 – August 2006 Retail Ventures (Value City Air Center Distribution Center) Columbus, OH
Administrative Assistant/ Assistant to Human Resources/ Office Clerk
Responsible for creating and updating numerous spreadsheets regarding daily production statistics, logistics for general manager, operations manager, merchandise planner, and area managers.
Submitting and printing daily reports from AS400 for managers. Responsible for checking and making necessary adjustments to daily weekly and hourly associates’ payroll data for 75 associates; separate and distribute weekly payroll.
Responsible for ordering and tracking all supplies for distribution center.
Assist in planning and coordinating company events.
Certificate of completion for Intro to Windows 98, Windows 95 using Microsoft Excel – Micro Center
Certificate of completion – Office Systems Specialists – Columbus Public Schools, Dept. of Community Education – August 1993
Certificate of completion – Medical Secretary – 1973; Clerk Typist – 1971 at Blue Ridge Job Corp in Marion, Virginia; Humanities – 1972 – Wytheville Community College, Wytheville, Virginia.
Graduate of Alexander Central High School – 1971 – Taylorsville, NC.
Computer skills: CRT, AS400, Microsoft Excel, Lotus 1-2-3, Micro Word, Distro Tracking, 10-Key calculator, typing 60-70 w.p.m., various fax machines, Windows 95, Windows 98, Windows ME, Windows XP, and Windows 7. Ability to print reports from large Printronix printers. Operation of telecommunication equipment (i.e., phones, switchboard, two-way radio, and Nurse Call System).
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