Administrative/Human Resources

ERATHA CLARK

 

1210 South Turquoise Vista Dr., Tucson, Az. 85710  • Cell: 5205199834 • asamise6@yahoo.com

 

Professional Summary

 

I am looking to obtain a career in an Administrative or Human Resources related field, so that I may utilize my experience and expertise. Organized Office Manager possessing strong interpersonal skills. Creates business partnerships and builds trust with managers and employees to create a positive work environment.

 

Skills

Recruitment/staffing

Interviewing

Benefits administration

Records maintenance

Employee coaching

Training programs development

 

Work History

Office Manager, 03/2010 to 06/2013

Lives Without Limits Independence, MO

 Led a comprehensive safety training for 20 staff members.

Resolved employment-related disputes through proactive communication.

 Organized and led staff orientation and training to promote collaboration.

Handled under staffing, disputes, terminating employees and administering disciplinary procedures.

 Writing, analyzing and implementing Care Plans

Represented organization at personnel-related hearings and investigations.

Other general office duties as specified.

Events planning

Project management

 

Sr.Customer Advocate, 02/2006 to 04/2013

OptumRx Overland Park, KS.


 Data Entry / Retrieval

 

 Processing Mail Order Rxʹs

 

 Claims Processing

 

 Oracle

 

 Unix

 

 Overrides

 

 Faxing / Filing

 

 Citrix

 

 Organizing

 

 Billing

 

       CMS Audits

 

 Helpdesk

 

 Orientating/Training

 

 Outlook

 

 SharePoint

 

Payroll

 

 

Certified Medication Technician, 02/2004 to 04/2006

 Kingswood Manor – Leawood, Ks.

  • Medication Administration
  • Insulin Administration
  • Inventory
  • Doctors’ Orders
  • Hospice
  • Charge Duties
  • Handled under staffing, disputes, terminating employees and administering disciplinary procedures.
  •   Organized and led staff orientation and training to promote collaboration.
  • Led a comprehensive safety training for staff members.

Human Resources Supervisor, 03/1999 to 05/2004 Floors & Moors Service Co Kansas City, Mo.

Interviewing

 Led a comprehensive safety training for staff members.

 Served as company representative at events to promote company objectives.

Resolved employment-related disputes through proactive communication.

 Organized and led staff orientation and training to promote collaboration.

Handled under staffing, disputes, terminating employees and administering disciplinary procedures. 

Excel, Access, Power Point, Word, Windows

 

 

Office Manager, 02/1999 to 04/2004

Alacrity (Nursing Agency) Leawood, KS

 Interviewing

 Filing / Faxing

 Payroll

 Data Entry / Retrieval

 Event Planning

 Orientating

 Scheduling

Organizing Excel, Access, Power Point, Word, Windows

Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.

Handled understaffing, disputes, terminating employees and administering disciplinary procedures.

Resolved employment-related disputes through proactive communication.

 

Customer Service Specialist, 03/1997 to 05/1999

AT&T Lee's Summit, Mo

 Inbound / Outbound

 Data Entry / Retrieval

 Filing / Faxing

 Organizing

Hot Call Handler

 

Education

Associate: Applied Science - Business, June2007

Metropolitan Community College - Kansas City, Mo

 

Bachelor of Science: Healthcare Administration, May2013

University of Phoenix - Kansas City, Mo.

 

CNA /CMT / Insulin certification Penn Valley / Baptist Medical Center Kansas City, Mo.: CNA/CMT, 1996 Penn Valley / Baptist Medical Center - Kansas City, MO

 

  • ID#: 78859
  • Location: Tucson, AZ , 85710

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